Privacy Policy

Last updated: June 2026

FlowTutor Snap Tool is a browser extension that captures step-by-step screenshots while you click through a business process, so you can build a training manual. It is intended for IT Admin and Enablement Manager accounts.

What this extension does not do

• It does not upload, sync, or transmit your captured screenshots, session data, or exported documents to FlowTutor, to any cloud service, or to any third party. Everything you capture is written only to the folder on your own computer that you choose.
• It does not collect or transmit your browsing history.
• It does not capture keystrokes or form field values. The only exception is the visible screenshot itself, taken of whatever is on screen at the moment you click.
• It does not capture a screenshot when you click into a password field, specifically to avoid accidentally including a password manager's autofill UI in a captured step.
• It does not display ads or sell data to advertisers.

What this extension does

• Authentication: your email and password are sent directly to Firebase Authentication (Google Cloud), the same sign-in system used by your FlowTutor account, to verify you are an IT Admin or Enablement Manager. The extension never stores your password — only a short-lived session token managed by Firebase.
• Organisation branding: once signed in, the extension reads your organisation's saved branding settings (logo, colors, fonts, header/footer images) from FlowTutor so that documents you export carry your organisation's look. This is a read-only lookup — Snap Tool does not write or modify this data.
• Screenshot capture: while a capture session is active, clicking anywhere in your browser takes a screenshot of the currently visible tab and records the approximate location of your click, so a highlight box can be drawn on that step later. This happens only while you have explicitly started a session in the extension's panel — it does not run in the background otherwise.
• Local storage: screenshots, step descriptions, and session details are saved directly to a folder on your computer that you select the first time you use the extension. This is done using your browser's built-in file system permission — FlowTutor's servers are never involved in storing this content, and nothing is uploaded anywhere.
• Document export: when you export a session to Word or PowerPoint, the document is generated entirely inside your browser and saved to the same local folder as your session. No data is sent to FlowTutor or any other server as part of generating these files.

Sensitive content you capture

Because this extension's purpose is to take screenshots of whatever business application you are demonstrating, captured images may contain real data visible on screen at the time (for example, names, IDs, or other business records shown in Oracle Cloud, SAP, Salesforce, or similar applications). This content is saved only to your own local folder, exactly as described above. You are responsible for reviewing captured screenshots before sharing the exported document, and for following your organisation's own data handling policies when choosing what to capture.

Data retention and deletion

Because all captured content lives only in the local folder you chose, retention and deletion are entirely in your control — deleting a session in the extension's panel deletes that session's folder from your disk, and you can also delete any file directly outside the extension at any time. FlowTutor does not separately retain a copy of anything you capture with this extension.

Permissions explained

• activeTab / scripting: required to detect clicks on the page you're currently viewing and to trigger a screenshot of it.
• tabs: required to capture the correct browser tab and window when you click, including when a new tab opens (for example, during a sign-in redirect).
• storage: required to temporarily hold capture-session data in the browser before it's written to your chosen local folder.
• sidePanel: required to display the extension's capture and review interface alongside the page you're working in.
• host permissions (all sites): required because Snap Tool is used to document many different enterprise applications (Oracle Cloud, SAP, Salesforce, and others), and the specific URLs vary by customer organisation — they are not known in advance.
• File System Access (folder selection): requested directly from your browser, not listed as a manifest permission, the first time you choose where to save sessions. The extension can only read and write inside the specific folder you select.

Contact

Questions about this policy can be sent to flowtutor@outlook.com.